LET’S MEET BETH — AN INTERVIEW WITH A TEACHER OF STUDENTS WITH VISUAL IMPAIRMENTS

Today, I’m so happy to welcome Beth to the blog to chat about her career as a Teacher of the Visually Impaired [TVI]. She had a prolific, 33-year career, but what I’m very excited and grateful for is that Beth wasn’t just a TVI… she was my TVI!

I began school in grade two after being diagnosed with cancer and becoming totally blind, and from grade two to grade twelve, Beth was my constant advocate, teacher, and champion. I’m excited to share her perspective today.

Rhianna: Before we chat about your work as a TVI, tell me a bit about you. What are your hobbies? How do you fill your time now that you’re retired?

Beth: I love reading, hiking, traveling, knitting, swimming, listening to live music and exploring birds and photography. I belong to a photography club and to MARS (a rehab centre for birds and animals) and the Rocky Point Bird Observatory. I have been taking zoom classes on birds and wild animals. I also do some artwork, including taking classes with Chinese artist, Richard Wong. I belong to the local Retired Teacher’s Association and meet with them once a month. My family is very important to me and I keep in close touch with my son and his girlfriend in Ottawa and my brothers and sisters and their growing families as well as my deceased partner’s daughter and son and their families. So I’m pretty busy and enjoying retirement!

Rhianna: Why did you decide to go into teaching, and in particular, teaching students with visual impairments?

Beth: When I first started university, I wanted to help people, especially children, so I got my degree in psychology with some education courses. I started out working as a Social Worker in Lillooet and Lytton. I took extra courses in counselling and I think I was good with people, but I felt there wasn’t a lot I could do because of government policy. It was quite sad and stressful at times dealing with abuse, alcoholism, mental illness and poverty. I liked going into the schools so I decided to try elementary school teaching and went back to university. I was hoping to be a counsellor in elementary school because again, I wanted to help individual kids rather than deal with a whole classroom, but the job I got was teaching kindergarten through grade three for emotionally disturbed children which also included family counselling for the Ministry of Health in Burnaby. That was even more stressful, so I looked at the special education programs at UBC [The University of British Columbia] and I felt a connection with the Vision Teacher program. My aunt’s uncle, Charles Crane, was deafblind, and had donated all his braille and audio books to UBC to set up a library for blind students. Also, one of my early babysitting jobs had been with a baby boy who was blind and an amputee and a great little guy. I loved the story of Anne Sullivan and Helen Keller. Anyway I talked to the instructor and she encouraged me to take the training and the rest is history!

I’ve worked in about a dozen communities in BC–Terrace, New Westminster, Prince George and Campbell River, and travelling to nearby small towns, as well as Los Angeles. I’ve never regretted that decision!

Rhianna: What was your favourite part of the job, and what aspects were more challenging?

Beth: My favourite part of the job was getting to follow individual students through the years. I loved getting to know them and have a small part in making their education and development go well. I wanted to try to make sure they had the best chance for success and happiness, and that they developed their full potential. I tried to help make sure they didn’t miss out because of their visual impairment. I also loved getting to know their families and developing a relationship with them. I also loved it when teachers and other school staff felt that they had good support from me and that included the educational assistants and braillists.

The most challenging part was that I was pretty much on my own to figure out how to solve problems that came up, mostly from technology. I liked that though. Sometimes, I just needed to get the answers from SET-BC or from PRCVI [Provincial Resource Centre for the Visually Impaired] from technology staff at the school or district, from an internet search or from other specialists or the companies who sold the technology. And sometimes, I was happy that I figured things out myself. Another challenging aspect was that my bosses kept adding to my job because they figured that I had too few students, as they compared me to a teacher in a regular classroom or a psychologist who just tested students and then moved on to others. I had to travel a lot and in the last year, I was working only 3 days a week for two school districts, so I spent a lot of my own time doing the job. I don’t think there were many people who understood what I did until they had one of my students and gained a bit of an understanding and appreciation.

Rhianna: Why is teaching young students to read Braille important to set them up for success?

Beth: I always felt that it was so important that blind children who couldn’t read print learn to read and write in braille. Listening and speaking are important tools for understanding language but they can not completely replace the written (brailled) word. Spelling and grammar can not be learned auditorily. They can be enhanced but there is no replacement for physical contact with language. Personally, I can’t remember a new word until I see it in print a few times. The latest example for me is the word “cassoulet,” a delicious meal I had to look up in print before I could remember it!

Rhianna: But it’s not all about braille. Can you give us a snapshot of a day in the life of a TVI? Lots of the work is behind the scenes–what did you do?

Beth: There was a lot to learn in Braille to be able to keep a step ahead of my students. This involved learning how to teach Braille and coming up with my own ideas to make it fun, help with any problem areas and Learning formulas in Math, Science and Music as they came up. Later, I learned the changes to the Braille Code with Unified English Braille [UEB]. I learned the technology for producing and reading braille which involved not only producing it myself and helping the Braillist with their production but also learning the devices my students used and keeping up to date with new things. There was a lot of problem solving with the technology, either by myself or finding the right people to help.

But like you said, that was only part of the job. I spent a lot of time meeting with teachers, parents and/or other staff, individually and in teams, answering emails and phone calls. There was a lot of paperwork,–I wrote up assessments and educational plans for every student, interpreted eye reports from eye doctors, wrote up daily school visits, applied for fuel assistance and attended conferences. There was a lot of driving!

I had various roles in the BC Vision Teachers’ Association including being president for quite a few years and I was the Vision Teacher Rep on the PRCVI Advisory Committee for a long time. These all included more report writing! I was involved in organizing four provincial conferences for those in this field of teaching which involved lots of planning, writing funding applications, recruiting speakers and helpers etc. I was also the Set BC Coordinator in Campbell River for many years. I enjoyed doing extracurricular activities such as planning and attending social and recreational activities for my students–Christmas crafts, sports days, Orientation & Mobility with the instructors, going skiing and doing blind hockey and more. I signed on to work at CNIB summer camps and I took students to the National Braille Challenge and Space Camp for the Visually Impaired which were lots of fun. I took low vision students to eye exams and clinics and learned and provided them with technology and devices. I spent a lot of time getting and returning items to PRCVI, applying for special projects and for purchases.

Rhianna: What advice would you give to fellow or up-and-coming TVI’s?

Beth: The main thing is to enjoy the students and laugh with them! Look for their strengths and weaknesses and provide stimulating activities with positive reinforcement for both. Look for their interests but also try to expose them to lots of different things in and out of school. Visit lots so you can provide suggestions and/or advice and support as things come up. Do everything you can to support the Braillists and classroom teachers because they spend the most time with the students, even if that means putting your job on hold while you do the Braillist’s job so they can take a day off, helping in a class so they can produce braille, or going on field trips with a student’s class!

Rhianna: You were my TVI for 10 years. What is a special memory from our time together?

Beth: I have lots of great memories of time with you, Rhianna! You were so much fun to teach braille to. You had a great sense of humour and even laughed at my jokes! You were very athletic and I enjoyed taking you to ski with the Disabled Ski program – I made my colleagues jealous when I could sign in with “Gone Skiing!” instead of listing all the schools for the day. I remember the O and M trips around town, including going for ice crean cones. And I chuckle when I remember assisting you to play tag and you got angry with me whenever you got tagged! But then I helped you tag someone else. All the recreational activities were so much fun, including camps, crafts, a couple of trips to Vancouver for the symphony, workshops, art classes, etc. I remember Ripley, the guide dog in training I organised to visit you in elementary school; He looked so proud walking with you in the halls! And when you graduated from high school I felt so proud of you and I will never forget the lovely dinner, flowers and gift your wonderful family surprised me with!

Rhianna: Thank you for sharing! It’s been wonderful getting to hear about everything that went into being a TVI, and in particular, all the ways that I never knew you were advocating for me and setting me up for life after high school. I didn’t appreciate it then, but I do now, so thank you, thank you, thank you! Those memories bring back lots of fond ones for me as well. Thanks for doing everything you did for all those years, for me and your other students. The impact is tangible and so invaluable to helping me become who I am now.

I’m grateful to Beth for sharing her perspective and wisdom as a TVI with us. I hope you found it enlightening and encouraging. And I’m so grateful to her for being by my side all those years and pushing me to become the best person I could be [even though that “push” was uncomfortable at times!. Thanks, Beth!

Did you learn something new from Beth? Let us know in the comments!

SIX THINGS I LOOK FOR IN ACCESSIBLE HOUSING

A month ago, my husband and I were told that the condo we rent was going to be sold. It was a “big picture” idea, yet, within the week, real estate photos were taken and it is now only a couple of days from being listed. Thus, we began looking for housing immediately.

We found it much faster than we anticipated, thank God! And… we move in one week! With the search came a reflection on what I look for in a potential home, particularly in regards to accessibility. I’m moved several times in the last few years so I have my checklist down to a tee, and that’s what I wanted to share with you today.

So, while I continue packing, enjoy this list of six things I look for in an accessible home.

I. Sidewalks

Sidewalks are essential for safe travel as a blind woman. While there are techniques for areas without sidewalks, it is much easier when they are available and in proper condition [which includes being adequately paved and cleared of obstructions]. Sidewalks give me a parameter of safety and a means to gauge my distance from the traffic. They keep me oriented to intersections, side roads, driveways and building entrances, and they provide a straight line for my guide dog to follow as he guides me along the street.

II. Audible Signals

Chirp chirp! Cuckoo, cuckoo!

It’s not impossible to cross streets without audible signals. But it makes it a heck of a lot easier to do so with them. Particularly in busy intersections or ones where a driver’s view of pedestrians may be inhibited, audible signals give me an extra level of comfort and assurance that I’m crossing when it’s safe to do so. Blind and visually impaired people learn to cross streets by listening to the direction of the flow of traffic [parallel to you or perpendicular] which indicates when it’s safe to cross. This is the foundation for safe travel. Audible signals are just a helpful addition.

III. Close Proximity to Transit Stops

In a larger city, this is a bit easier to manage, yet I have been in situations where transit stops are either too far away, in unsafe areas or don’t provide service very frequently. Since transit is a primary means of navigation for the blind, it’s often a necessity to find housing close to bus stops or exchanges. However, in lieu of nearby transit, I try to keep within walking distance of most amenities so that I can maintain my independence.

IV. Ensuite Laundry

In the home that I now refer to as the Spider House, I had to share the laundry room with my landlords. For me, this meant exiting my suite via the side door, following the wall halfway around the house, unlocking the door to the garage, turning right into the laundry room and finally, actually doing my laundry. With arms full of a laundry basket, fiddling with keys and doors and of course, not knowing if/when my landlords needed the machines, it was a stress I vowed to eliminate in all future residences.

But while this “necessity” which I learned from practical experience can be quite the challenge, it doesn’t always have to be as obvious a barrier, depending on the setup of the home and laundry area. In my husband’s and my new condo, laundry is shared; there are two laundry rooms on the first floor. While it is not my preference, it will be workable with a few accommodations. I plan to ask the building manager if I can mark the machines tactically to differentiate the buttons, and we are planning to purchase a hamper with a lid and wheels so that the chance of losing a sock in the hallway will be limited on transit to and from the laundry room.

V. Secure Windows

I have a phobia of bugs… and of course, a desire to feel safe. One aspect to a home I always ensure to examine carefully are the doors and windows, particularly the seals and the screens. Are they tight? Are there holes? Could bugs get in? It isn’t only a fear-based–it’s practical; as a blind woman, it’s a matter of ensuring my safety. As a vulnerable member of society on two counts, my home must be a place where I feel secure, and while locks and other security measures are certainly valid considerations, it’s a good idea to check other means of access to you and your personal space.

VI. Room for My Guide Dog

A guide dog’s job is primarily performed outside the home–guiding their handler along streets, across intersections, in buildings, etc-it’s essential that they have a home environment which makes them feel safe and comfortable. Dogs are adaptable creatures and don’t require much accommodation, but since becoming a guide dog handler, I’ve tried to ensure that there is enough space for a couple of beds and room for them to play and get a bit of exercise. If possible, it’s nice to have a fenced-in backyard or secure, outdoor play area where they can run to let off their zoomies, but I have found this difficult to come by as a renter. Therefore, I try to ensure with any potential living situation that there is adequate space for my dog to play and relax while at home.

What things do you look for when moving to a new place? Tell me your experiences in the comments.

ON LOSING ACCESSIBILITY — YOUR CONVENIENCE IS NOT AN OPTION FOR DISABLED PEOPLE

I was half-asleep yesterday afternoon when a notification popped up on my phone. I swiped it away, only absorbing which app it was referring to, and promised myself I’d look later. It couldn’t be that important. Right?

But it was.

It was a notification from Microsoft Soundscape. This app is on my essentials list because I find it invaluable for helping me navigate the streets while out walking. In short, this app speaks out your surroundings in real time: for example, as I walk down the street, it will announce “X Street continues ahead. Y Street goes left.” It is a big help to keep me oriented, particularly in new areas that I’m not as familiar with. I’ve used Soundscape for years now, but that relationship is ending.

According to this article from their research blog, the app is being discontinued as of January 3, 2023. It will not be available for download, but existing installations can be used until June 2023. The software is being converted to open-source, so any developer can use the software as they wish.

Apart from the technicalities that I don’t fully understand, I do know one thing: I will no longer be able to use Microsoft Soundscape.

And that fills me with so much anxiety, and oh friends, I wish I could articulate it so that you can understand and feel what I feel right now.

Soundscape isn’t just an app. It’s part of my accessibility, my freedom, and my independence. I feel more confident walking the streets alone when I have Soundscape to rely on in the sticky moments. I’ve gotten turned around and couldn’t tell which direction I was going, but I pulled out Soundscape and with its features that can read my surroundings, I got back on track, no problem. Even now, I am still learning the nuances of the routes in my new town, and I use Soundscape on every trip out of the house.

And now, there’s the added factor of finding another app that is equally as accessible, free [because many disabled people can’t afford to pay for apps like these] and accurate. And as much as I wish, it’s not as simple as scrolling through the App Store. I’ve spent far too many hours, yes hours, sifting through various apps, trying to ascertain which ones were accessible and discarding the ones that weren’t. It took me no fewer than 30 different apps before I found an app I liked for curating my music playlists, and I’ve downloaded the same amount in hopes of finding a menstruation tracker [and I have yet to find one].

I’m sure there are other apps. I know of a few that may offer the same info as Soundscape that I will take a closer look at. But what amazes me more than the sadness at losing something I glean such value and freedom from, is Microsoft’s admission of that value and their unwillingness to continue it.

In their statement, it reads: “Through the Microsoft Soundscape journey, we were delighted to discover the many valuable experiences Soundscape enabled, from empowering mobility instructors, to understanding the role of audio in adaptive sports, to supporting blind or low-vision individuals to go places and do essential activities for their lives.”

This, my friends, is the heart of the matter. Too often, organizations and individuals recognize the benefit of accessibility for disabled people, but when push comes to shove, they aren’t willing to commit to accessibility. Too frequently, it’s because of money. Accessibility doesn’t “sell.” But that shouldn’t mean it can be tossed to the wayside.

Microsoft recognizes the value that Soundscape has added to peoples’ lives. But it’s not enough for them to continue offering that value and benefit to the disabled community. Yes, they are making the software open-source, but that doesn’t comfort me much–that requires a new company or person taking on the project which isn’t guaranteed [along with the myriad of other considerations which I will not detail here].

But it’s not enough. WE are not enough.

So… what is?

When I first read Microsoft’s explanation for discontinuing Soundscape, I felt it like a punch to my gut. It wasn’t about losing an app. It was, and is, about losing accessibility. In a world where so many live as though accessibility is optional, and is sometimes impossible to come by, it is most definitely a gut punch to know that a weapon in my arsenal to stay independent and confident is being taken from me.

If you have any suggestions for accessible apps to use for directions while walking, please let me know down below! Otherwise, I’ll let you know how many downloads it takes until I find one.

A BOY BROKE MY WHITE CANE AND DIDN’T EVEN NOTICE — A MINI MEMOIR

A true story from my middle school days, I’m sharing the following story because I want to raise awareness of a very real issue that many people don’t consider:

Never touch a disabled person’s mobility tool. Whether that be a guide dog, a cane [as in this story], a wheelchair or any other type of mobility aid, it is for no one’s use except by the person it’s intended to support. And that is because it is not simply a piece of equipment or technology, but it is their access, their freedom, independence, mobility, safety and their means of communicating with and moving through the world.

But when that freedom and independence is compromised, it can wreak havoc and put that person in challenging and potentially dangerous situations. And more importantly, it takes away their autonomy.

There’s the moral of the story, even though we haven’t gotten to the story yet. So, without further ado…


I’m in the seventh-grade wing of my middle school, the halls blissfully clear and quiet now that class is in session. I’m on my way to the resource room, where I frequently work on projects one-on-one with my braillist. It’s just easier sometimes, especially in math and science when I need more specific adaptations or explanations of sighted concepts that are hard to understand. I don’t mind; anything to get out of a classroom of kids I’m not friends with.

The resource room is on the opposite side of the school, up a flight of stairs, down a ramp and past several twists and turns. But I know it forward and backward. I can walk it with my eyes closed, I think to myself, and I smile sardonically at my own blind joke.

And it’s a good thing, too, since I’m still in the hall by Mrs. George’s classroom when a boy slams into me, nearly knocking me to the ground. Where did he come from? There was nothing but a split second of pounding footfalls before the impact.

But before I can say anything, he’s gone.
I regain my balance, and notice that the quiet of the hall has returned as quickly as it was interrupted. I shake it off as best I can and grab my cane to begin walking to the resource room. But something is wrong. Very, very wrong.

The end of my cane, which has a rolling tip on it that rolls smoothly as I sweep my cane ahead of me from right to left, isn’t there. Instead of the smooth, bumping sound reverberating from the linoleum, there’s only an eerie nothingness. The tip isn’t touching the ground. It’s then that I reach forward, trailing my hand from the rubber grip top of the cane downward.

And then I see it. My cane is broken. Snapped in two like a twig. A carbon graphite twig. The lower half hangs limply from the string which is normally thread invisibly through the cane, holding it together.

I can’t use my cane like this! It’s physically impossible. And without a cell phone, or anyone in the hall, and no way to tell my braillist what’s happened, I take a step forward and am thankful I was taught how to keep myself safe as a kid before I got a cane. I hold my cane in the crook of my arm, and put one hand up to protect my face and the other in front of my belly button, and I start walking.

I shuffle through the halls–careful not to lift my foot in case of missing a drop off and POOF, down I go–up the stairs, down the ramps, and listen for the echo of the openness where the hallways intersect, and turn. I don’t pass anyone which I’m grateful for because I know this must look weird. What’s the blind girl doing now?

I make it to the resource room unscathed, my broken cane tucked under my arm. I work on my science project, then my braillist guides me out to the parking lot to meet my mom when the bell rings.

Then, we buy a new cane.

MY GUIDE DOG ESSENTIALS LIST

Having the proper equipment for any job makes a world of difference, and I’ve found this to be especially true when working with my guide dog, Saint.

Because Saint is a fully certified, trained working guide dog with a special job, the equipment I choose to carry with me may be different from that of a typical pet parent. I want to be prepared to face any number of situations, so, I thought it would be fun and educational to share with you the equipment that I use as a guide dog handler.

I will insert links to the products that I personally use, but I may be unable to find links to every item. Also note that I may earn a commission from purchases made through the Amazon links on this page, but be reassured that I use and love each product listed.

Guidework Essentials

• The Harness and Leash

The harness is the most essential tool for a guide dog team since the harness is the means by which the dog actually guides its handler. When working with my first guide, my instructor explained the function of the harness as the dog’s mechanism of communicating with me, and the leash being my way to communicate with my dog.

The harness that Guide Dogs for the Blind issues to their clients is a leather item, consisting of a chest strap that crosses over the dog’s front, as well as a girth strap that passes beneath the dog’s belly and is secured behind the front legs with a buckle. The handle is u-shaped, with leather padding on the end that the handler holds during guidework.

The leather leash is a simple leash and can be adjusted to two different lengths—three and five feet, and attaches to a ring in the collar.

Both the harness and leash are the cornerstone for any guide dog team, and I love the quality and functionality of the ones GDB issues its clients.

• Gentle Leader

Also called a head collar, a gentle leader is a piece of equipment that fastens securely behind the dog’s ears, around the muzzle and attaches to the collar by a small strap for extra security. When in use, rather than attach my leash to the regular collar, I clip it to the ring beneath the muzzle which gives me more control of his head movement. This isn’t something that I use regularly, but it is good to have on hand; for high-distraction environments like pet stores, crowds, food courts etc, the gentle leader allows me greater insight into the position of my dog’s head and thus, greater control.

• Reward Pouch

The reward pouch is one of our team’s necessary items to keep within reach at all times. The pouch GDB issues is worn around the waist, with a magnetic clasp for quick and easy access.

Food rewards are a necessary part of maintaining a high standard of guidework. “Would you work for no paycheck?” my instructor asked. “You shouldn’t expect your dog to, either.”

The system GDB teaches is to fill the pouch with half a cup of the dog’s daily allotment of kibble, then whatever is left over at the day’s end is added into their evening meal. This way, the dog isn’t taking in extra calories from treats, and keeping the dog at a healthy weight is more manageable.

• Clicker

A clicker is a small device with a central button which, when pressed, produces a precise click sound. Clicker training is an effective method of training by positive reinforcement. When the dog exhibits the desired behaviour, the trainer clicks and the dog is rewarded.

I keep a clicker on hand for situations where I either need to train a new behaviour or reinforce one that my dog may need some reminders about. It isn’t to be used consistently, but as the dogs find it enjoyable [since they receive food reward after every click] and it’s beneficial for maintaining training, it’s great to keep within reach.

Health and Safety Essentials

Keeping both my guide dog and I healthy and safe is vital to a long, effective working life together. Here are some of the ways I do that:

• Poop Bags

Everyone’s favourite part of having a dog… picking up poop. It has the potential to be messy and a bit stinky [or a lot, in our case]. But the task becomes easier and cleaner with these poop bags that I buy on Amazon. They come in a box of 900 bags, with a dispenser that’s easy to carry with you on the go.

I’ve used these bags since day one of doggy-momhood, and I haven’t had a bag break or tear yet. High-quality and affordable, these are my go-to bags, and I ALWAYS, ALWAYS keep one, if not two, rolls in my bag at all times.

• Travel Bowl

Proper hydration is important not only for us, but also for our dogs. To always have a means of offering water to Saint while out working, I carry on eof these collapsable, travel bowls It’s also convenient for outings over mealtime, as I can both feed and water Saint using this one bowl, which expands to accommodate a large meal and then collapses to tuck discreetly inside my bag.

• Audible Beacon Safety Light

The audible beacon safety light that GDB provides to its clients is small, easy to use, and very effective. It attaches to the harness handle so I never forget it and can simply turn it on whenever Saint and I need to be a bit more visible to those around us. What I love about this beacon in particular is that it’s audible; a musical tone sounds when turned on and off, and every 10 minutes while on, another tone sounds as a reminder that the light is still on. As someone with no light perception, this is incredibly helpful as I can often leave lights on long after they ought to have been turned off simply because… I can’t see it, so I forgot! No need to worry about that with this light. And another bonus? It’s USB-rechargeable, and I keep the cord in my bag for on-the-go charging if the need arises.

• LED Collar

To add an extra measure of visibility, I purchased this USB-rechargeable, LED dog collar. To use, I simply fit it around Saint’s neck beneath his regular collar, fasten the buckle, and press the button to turn on the light. Simple, effective, and easy to keep in my bag for easy access should I need it.

• Reflective Jacket

Although I don’t always carry this with me, I have a reflective jacket which I wear in dimly-lit conditions to keep me visible to drivers and other pedestrians. This jacket has zippered pockets, a hood, and several strips of reflective tape sewn on for extra visibility.

• Boots

GDB guide dog teams are issued a set of boots from Ruffwear, an excellent source for all manner of high-quality dog gear and equipment. These boots have incredible tread on the bottom and a Velcro strap which tightens securely around the ankle.

Certain environments can be very harmful to the pads of dogs’ paws such as hot pavement, the salt that’s spread on icy sidewalks, and rough terrain. These areas require me to keep Saint’s paws protected, so I keep these boots in my bag at all times, just in case.

Saint’s right to enter public establishments as a working dog comes with a certain level of responsibility. One of my primary responsibilities is to keep him groomed and respectable. To do this, I have a few items that I keep on hand for when we’re out and about but just a tad on the dirty side:

• Microfiber Towels

If it’s raining out, I always like to wipe off Saint’s paws and belly before entering a public building so as not to leave behind a trail of wet paw prints. A pack of small microfiber towels is my solution; easy to slip into the pocket of my backpack, reusable and quick to remove the worst of the grit and grime, I keep these on hand at all times.

• Lint Roller

While I’m not bothered by the omnipresence of Saint’s light, golden fur making a home on every piece of clothing I own, there are rare occasions when being fur-free is appropriate, like job interviews , church, or a friend’s house where leaving a pile of hair behind isn’t always appreciated. To this end, I keep a lint roller in my backpack to quickly and efficiently remove the majority of fur off clothes and furniture.

The Backpack

While training with Saint, I visited the gift shop to pick up a few extra supplies. My best purchase, undoubtedly, was this backpack. As someone with chronic upper back and shoulder pain, finding a backpack that wouldn’t cause any extra stress was vital. This one is small, lightweight and when filled with Saint’s equipment, doesn’t overwhelm or add unnecessary weight. It’s perfect.

It’s Saint’s personal backpack, and at any given time, you can find the majority of the above items inside:

  • Gentle leader
  • Clicker
  • Travel bowl
  • Boots
  • Microfiber towels
  • Lint roller
  • The charging cable for the audible beacon
  • Lots and lots of poop bags

I didn’t carry very much equipment when working with my first guide dog, and whenever we headed out the door, I was scrambling to gather what we needed. I wanted to be as hands-free as I could, but that always left me feeling unprepared and panicky.

I wanted to do better this time. Now, whenever Saint and I head out of the house, I simply grab his backpack from the hook by the door and we’re off, prepared and ready for the adventure ahead. I can’t describe the difference it makes knowing I have what I need to help Saint and I succeed in our relationship together.

If you’re a service dog handler, I’d love to know what gear and equipment you find helpful. Let me know in the comments!

THE WAY WE ALMOST WEREN’T

It would be easier to tell you the story of how my guide dog, Saint, and I met and became a team. Spoiler, it involves a lot of cuddles, kisses, wags, wiggles, and lots and lots of love. It’s straightforward and predictable: I arrived at GDB for training, I was given the leash of my dream match, and two weeks later, we flew home to begin our life together.

But that’s not the story I’m telling today. Rather, this is the story of how we almost weren’t.

Tears on Tuesday

It was the Tuesday of the second week and we had only three days until our flight home. By this time in the program, we were scheduled to be working on training in environments specific to our home life. For me, that entailed walking along some trails, rough terrain and navigating through chairs, tables and the crowds in coffee shops.

But Tuesday afternoon, while my fellow clients and their dogs headed out to work on various routes, my instructor, team supervisor and I headed to a local park to walk a long, looping path. It was half concrete and half gravel, nothing complex or difficult to navigate. We were there to work on pace.

Pace is a crucial aspect of matching the right dog to the right handler. If the speed at which the handler walks is faster than the dog, a myriad of issues can arise. The dog may begin slowing down because of forward pressure on the harness handle. The dog may also feel defeated and wonder, “if my handler is going to walk ahead of me anyway, then what am I guiding for?” Additionally, with a slower dog, the handler is often “hopping-up” the dog—hopp-up being the command to go faster. Alternatively, if the handler walks slower than their guide dog, the handler is continually asking their dog to “steady” or slow down. While this may seem less problematic than having a slow dog with a fast handler, neither are ideal and the pace needs to be matched appropriately.

My first guide dog and I were matched primarily for my mental and emotional health. I was struggling significantly with anxiety and wasn’t terribly active. Therefore, they matched me with Cricket who was very chill, laid-back and cool with lazy days in. But as time went on, I noticed that our pace wasn’t cohesive.

I was walking faster than Cricket was and consistently asking him to hopp-up. In response, Cricket would slow, and when I slowed to try and match, he would slow to a stop. Pushing the harness handle forward and simply walking at my preferred pace yielded only a moment of catch up before he would slow again. It was a source of constant frustration in our teamwork and a mishandling of the situation on my part.

But after Cricket’s retirement, my lifestyle changed and so did what I needed in a guide dog. When asked what I was looking for, I said simply that I wanted a dog with lots of energy and a fast pace.

Fast forward to week one of training and Saint was all that I had hoped for and then some. He had a good pace that matched mine and lots of energy and enthusiasm for the job. At our mid-training meeting, my instructor said that she was confident Saint would be going home with me.

But by Tuesday, we knew something wasn’t working.

Saint had slowed down, even from his recorded pace during his training, and my instructor noted how often I was hopping him up on our routes. I was befuddled; our first week had gone off perfectly. But it was now a problem.

The pattern was all too familiar. I hopped him up, he slowed, and we both got frustrated. It was happening again.

So on Tuesday afternoon, we were at the park, hoping that on a straight and easy-to-navigate path, Saint would get into his groove. We called it “the wiggle,” and feeling that dance in the harness was what I so desperately wanted.

He didn’t. And when we walked an in-town route afterwards, the result was the same.

My heart was sinking. My stomach was in knots, and the only sound on the drive back to the school was the slight gasping of my breath as I tried not to completely break down. No one said it out loud, but the question hung over us like a dense fog:

Did I have to give Saint up?

In the fireplace room, my instructor and supervisor sat me down and laid out my options. There were three:

  • I could keep Saint, so long as I accepted his slower pace and was content to work with him this way.
  • I could go home without a dog and come back to training when they had a dog who walked my preferred pace.
  • Or, I could try out a new dog, because they just happened to have one in the kennel who had just graduated and walked that fast pace.

Tuesday night was one of the hardest nights of my life. Every time I ran my fingers over Saint’s silky fur, or got a surprise kiss on the face, I started sobbing. I called my fiancé and my parents, trying to process what was happening, but I couldn’t. My heart was breaking and I could do nothing but cry and whimper a prayer of “help me, God.”

Was this really my last night with Saint?

Whirlwind on Wednesday

On Wednesday morning, I put Saint into a crate at the downtown training lounge and picked up the harness handle of a dog with tufty, yellow fur and boundless energy. When we set out on our route, it was obvious from the get-go that he had the pace I was searching for.

Maybe even a bit too fast. But then, it was easier to slow a dog down than to speed them up. This dog had the energy and the pace I wanted… but Saint was my baby. Already, we’d bonded on such a deep, emotional level and I couldn’t imagine my life without him. Saint was everything I’d dreamed about but hadn’t dared to say out loud; he was a boy, a yellow lab, an enthusiastic worker and a snuggler. But working with a guide dog wasn’t about snuggles, but being guided safely and independently through the world.

I was torn. Seeing the struggle, my team supervisor offered to have me walk one last route with Saint before making my final decision. But before we took off, I took a minute to talk to God. I said, “God, I need an answer on this walk. I’m so confused and I don’t know which dog to choose. But you know. If it’s going to be Saint, you need to make it clear on this walk.” Then I picked up the handle and said, “Saint, forward.”

It couldn’t have been clearer. And I couldn’t stop the smile from taking over my whole face. My supervisor, observing from across the way, said that this walk either made my decision so much harder or so easy.

“Easy,” I said. “God gave me my answer. I want Saint.”

Love for a Lifetime

It feels impossible to think that I may have come home with a different dog, or no dog at all. Both were very real possibilities. My instructor told me that dog switches happen almost every class, so I wouldn’t have been the first.

But I was among the minority to keep the dog that I was originally issued. And in the month since we came home, I’m so thankful I did.

Saint is my baby. Once I took the pressure off of us to keep up a faster pace, his pace naturally increased and is now exactly what I wanted. We fly down the sidewalk like a well-oiled machine. We snuggle in bed at night, and while I groom him, he licks me clean. He loves playing with his squeaky dinosaur and chewing on one of his many Nylabones. His favourite place to be is on my lap, tummy up and getting endless belly rubs.

He has my heart so fully and completely.

Guide dogs aren’t just dogs, nor are they just mobility tools. Guide dogs are so much more than that. They’re dogs who are part of who we are, who give us things this world can’t, and who help us become the people we desire to be. Because of Saint, I feel independent, free, safe, a little more equal, and so, so loved.

This was the story of how Saint and I almost weren’t. But I’m so overwhelmed with gratitude that we were, and are, and will be forever together—the dream team. Nothing in life is ever guaranteed, and once you come close to losing something you love, it changes your perspective. It helps you stay thankful and not take anything for granted. And that’s my prayer, to never take Saint for granted and to stay thankful for the amazing blessing that he is in my life. He gives me so much—independence, freedom, unconditional love—and all I want is to give him the best life I can in return.

SIX THINGS I LOVE ABOUT BEING A BLIND GIRL

Sometimes, it’s hard to be positive about having a disability. I’ve always called myself a pessimist and more often than not, I focus on the challenges and struggles that come with it. But, even I need a dose of disability positivity every now and then.

So here you go, a list of six things I love about being a blind girl.

I. Being A Braille Reader

A system of six raised dots arranged in various configurations to represent the letters of the alphabet, braille is a code developed to make reading accessible for the blind. It came out of the personal experiences of Louis Braille, born in France in 1809. After an accident in his father’s workshop at age three, little Louis was left totally blind and at the time, incapable of reading books independently. But determined to make a change, 15-year-old Louis Braille invented the system that is now universally accepted and loved.

And you’d be right to count me as part of braille’s fan club! My braille reading lessons started in earnest when I was in second grade and according to family, I soaked it up like a sponge. It’s true; I learned to read and write in braille with much enthusiasm and that enthusiasm has only grown with me as I’ve gotten older. I’m a sucker for braille apparel and accessories; I’ve had braille earrings, a braille necklace and the decorative quilt hanging on my wall has “love” and “friendship” knitted in braille on it. And from elevator buttons to washroom signs, to braille notetaking devices like this one that I use to a good, old-fashioned book read by the fire, I can’t imagine my life without it. It isn’t merely the way in which I read—it’s a way of life, a way that I learn and connect with my world. I don’t know that I’ll ever be able to fully express my love for braille and what it has done in my life, but I’ll never stop trying.

II. Getting a Guide Dog

Although not every blind or visually impaired individual chooses to work with a guide dog as their primary mobility tool, I don’t think anyone, blind or sighted, could deny the perk.

From a young age, I knew I wanted to work with a guide dog. And while attending university, it was the end goal that propelled me to practice my independent living skills such as using public transit. By 22, I received my first sweet boy, Cricket. And now, I have Saint, who, by the way, 99% of the time, does live up to his name!

A guide dog has given me freedom and confidence beyond what I ever expected. Now, even though I do have to plan my routes in advance, I feel more equipped to walk out the door with the harness in hand and face whatever may come. Having a floppy-eared partner to journey with me and keep me safe along the way is a blessing I can’t imagine living without and I’m so thankful for.

III. Painting with Many Brushes

Let’s get this out in the open once and for all: Blind people do not have a heightened sense of hearing. We simply rely on our senses more and are more in tune with them as our primary means of gathering information—sight–is no longer available. After all, it’s estimated that 90% of information transmitted to the brain is visual.”

But what is a reliance on sight when you have hearing, smell, taste and touch to paint a beautiful picture of the world. Think about it for a moment: If you could only look at a tree, you would miss out on the rustling of the leaves in the wind, the earthy aroma of the bark, running your hands over the rough knots of the wood, and… well I’ve never tasted a tree but you get my point.

Sure, sometimes I miss being able to see. But I’m just grateful I have other ways to enjoy this life and I’m completely content with that.

IV. Being the Innovator

By being disabled in a world that doesn’t always know how to accommodate it, it’s inevitable that a certain amount of creativity and innovation is required. Adapting to a disability can be challenging enough, but add to it the pace at which the world is evolving and it’s exhausting trying to keep up. Whether it’s a technical work-around or a tactile adaptation for an art project, simply looking about will give you enough fodder to be creative and find innovative solutions to a multitude of challenges.

At times, it’s been a negative, but I’m working on turning this into a positive. It stretches my imagination and expands my problem-solving skills which will help me in more ways than just my disability.

V. The Community

As a Christian, I often wonder who I’ll meet in Heaven. I dream about being reunited with my Grandma and Grandpa, and getting to have coffee with King David. Who knows if that will ever be part of a life in Heaven with Jesus, but why not dream, right?

But even here on earth, it’s quite amazing to think of the people, past and present, that are part of the blind and visually impaired community. History is chalk full of blind and visually impaired people who have left a mark on the world, like Louis Braille, [inventor of braille, 1809-1852], Helen Keller [disability advocate, 1880-1968], and Fanny Crosby [Christian hymn writer, 1820-1915]. Of course, there are contemporary figures including Christian speaker and author Jennifer Rothschild, Youtuber Molly Burke, among many others.

And I’d be remiss not to mention the blind and visually impaired friends in my personal life that helped me grow, heal and become a fuller version of myself—the one that accepts who I am as a unique, God-designed creation.

I don’t know about anyone else, but it feels pretty amazing to be in the same community as these amazing men and women who, in one form or another, have touched my life in immeasurable ways.

VI. The Little Victories

And I can’t end this list without having some fun. All right, it might be a bit at the sighted folks’ expense, but give us just this one.

  • We get to be the heroes in power outages when you don’t know where to go, but we do.
  • We can read books in the dark [and sneak past Mom and Dad’s bedtime rules].
  • We have access to programs, technology and resources that are unique to the blind and visually impaired community.
  • No one can peer over our shoulders at our text messages since we can operate our cell phones with the screens turned off.
  • We can watch movies from a different room, and without worry about the video quality.

There you have it, my friends! Another list, and definitely not the last! For any of my blind readers, what’s on your list? Let me know in the comments.

THE HIGHS AND LOWS OF AIR TRAVEL

I am not a good traveller. As a kid, there was nothing more exciting than waking up at 3 AM, dragging my suitcase down the stairs (and usually over someone’s toe, oops), and heading off on some grand adventure. Whether it was a road trip across Canada or a flight that would transport us to Disneyland, I was eager for it all.

But upon returning from studying abroad after high school, my budding anxiety had already attached itself to many a victim, and flying was one of its first. I vividly recall walking to and from classes at university and as airplanes passed overhead, stopping to cover my ears until it faded into the distance. Many a friend held me in the middle of campus as this new fear gripped me tight. And it was then that I realized that if I was having this strong a reaction to the sound of airplanes, flying on them would be unbearable.

And as I’ve just recently returned from two plane trips, one trip to Michigan to take Cricket to his forever home and one to visit my family, I’ve been reflecting on the process of travelling as a blind woman. Seeing as I’m often asked about how it works, I thought I’d take a moment to share my reflections with you and maybe help to answer some of your questions.

So, how does it work practically?

When I travel independently by air, I make a note in my reservation stating that I am visually impaired and require assistance to board and deplane. Thus, when I arrive at the airport and check in, there’s a well established system that I’m immediately taken into:

  • A customer service agent guides me from check-in, through security and to my gate where they seat me and inform the airline agent that I need assistance on to the aircraft.
  • When pre-boarding is called, the airline agent assists me down the ramp and on to the airplane.
  • Here, the flight attendant guides me to my seat, helps me settle in, and often gives me a description of the plane, where the nearest exit is located and the safety protocols.
  • I sit back and attempt to bear the flight as best I can, often with headphones blasting tunes until the Ativan kicks in and I fall asleep.
  • Once landed, the flight attendant guides me to the ramp where I am met by another airline agent who guides me either to the gate for my connecting flight, or to arrivals.

Being passed from person to person is at times quite overwhelming and exhausting; I find myself on high alert, taking note of my surroundings, who’s assisting me and where my bags are at all times. It can be a convoluted process, but it does accomplish its goal: it gets me safely from point A to point B, and I’m just thankful that airlines have policies and systems in place to assist their disabled passengers.

But I’d be remiss not to address the issues inherent in this system. Let me take you back to 2016 and my most notable solo air adventure. You’ll see why.

For my reading break, I booked a week in California, soaking up the sun with a friend of mine from Bible college. To save myself money, I booked the most inconvenient trip—three flights spanning an entire day. Needless to say, when I landed in Sacramento, I was utterly spent.

The first two flights were blissfully uneventful. But before I could board my final flight from Denver to Sacramento, I had a four-hour layover, and for its entirety, I sat in a chair. Just, sat. When the airline agent came to assist me to my gate, I was stiff, cramped and relieved for the opportunity to stretch my legs.

Pre-boarding was just beginning as I arrived and I was passed off to the airline agent for my flight. From here, it was a short walk down the ramp and on to the aircraft, and as I’d walked on and off all my flights and through the airports, I expected to walk this also. But the agent had another idea.

Many blind travelers that I’ve spoken to have been offered a wheelchair as a means of getting from point A to point B. While I know some visually impaired individuals prefer this method—it can be less stressful, faster and easier to manage luggage—it’s never been a method I use or appreciate. I prefer to walk, and I said as much to the agent who had a wheelchair at the ready for me.

“Oh, no thanks,” I said.
“Honey,” she said, her tone not at all kind, “you need to sit in this wheelchair so we can get you on to the plane.” She proceeded to grab my arm and pull me down into the chair, knocking me off balance. I stood up and planted myself firmly in front of her.
“I would prefer to walk on to the plane, thanks.” I could almost see the glare I knew she was giving me.
“Honey.” Again, that tone. “You’re making a scene in front of all these people, and you’re holding up the line. Just sit in the chair.” Once more, she attempted to physically force my body down into the wheelchair, but I resisted. I was losing my cool quickly, but again, I said, “I don’t need this wheelchair. I prefer to walk, and if I could just take your arm for you to guide me, I’d appreciate it.”

She was right. It was a scene, and I knew my fellow passengers were watching. But I wasn’t making a scene. I was asserting my independence, advocating for my rights, and being denied.

It was then that an angel stepped forward from the crowd of onlookers and said to me, “I could guide you on to the plane. May I?” I have to admit that it was a fight to keep the triumphant smirk off my face as I took the woman’s elbow and walked down the ramp and onto the plane. As it turns out, this woman was returning home from visiting her aging mother who was visually impaired.

I was exhausted and fuming by the time I fell into the arms of my friend. And even now, five years later, I find myself reliving this experience and asking myself the same question:

Why are disabled people valued less than the systems in place to serve them?

During that trip to California, I was patronized, verbally dismissed, and physically coerced, the result of which was the unmistakable feeling that my life as a disabled person isn’t worth as much as an able-bodied person’s.

But Rhianna, isn’t that a bit exaggerated?

No. Not when I’ve lived two decades as a disabled woman and continue to hear and endure countless experiences like this, and worse. Being disabled has forced me to take a good, long look at the world I live in and see it for what it is. Too often, it’s an ablest, discriminatory place with people and systems that show an unwillingness to learn, change, and do better for their fellow people.

But people can’t do better unless they’re taught how.
I won’t claim to know how to accomplish this because it isn’t merely an attitudinal change but a systemic one and I’m only one voice out of a global community facing these challenges. But I’m doing what I can, sharing my perspective as someone who lives in this reality, and praying that it might spark one person to action.

So to the woman at the Denver airport, I say this:
I’m not mad that you offered me a wheelchair.
I’m not mad that you were following the directives of your company’s policy regarding passengers like me.
I’m not mad that you assumed I needed the help. After all, that’s what you’re lead to believe by the world around you.
But I am mad that you didn’t value me enough to listen, and trust that I know what’s best for me. I’m hurt that you didn’t respect my body enough to treat it with care and consent. I’m disappointed that it was a fellow passenger who stepped into help while your coworkers stood by in silence. I’m angry that in a society that prides itself on equality for all, I was treated like anything but an equal.
I did not feel like a person in that moment, but rather a task on your to-do list.

And now I ask the all-important question:
Now that you know how, will you work to make a change?