THE CAT IN THE CATHEDRAL — FONDLY REMEMBERING MY VISIT TO THE WELLS CATHEDRAL [AND WHO I MET THERE]

It’s Market Day in Wells the day we arrive. Cramped and weary from our road trip across southern England, the rising cathedral spires elicit something of an excited yawn as I strain, stretch and stare out the window in waking anticipation from an uncomfortably long sleep. Being squished between the door and my overstuffed suitcase was hard enough, being made to stay there for the duration of the trip from Canterbury to Wells—a good four hour drive—was almost intolerable. But as Wells Cathedral becomes taller and more grand with every kilometer, so does my excitement.

It was my first visit to the UK and I had gone to attend Bible College for a year up north just outside Lancaster. But before my parents dropped me off at school, we spent ten days travelling, beginning in London and moving our way across and up. And now, six days into our journey, we were arriving at Wells.

I imagine Wells might be a quiet, cozy town with historic streets wrapping around the cathedral, a town where life is lived simply and without the clutter of unnecessary modern amenities. This will be perfect, I think contentedly, for a simple girl like me, born and raised in a small town on the Canadian west coast. My Daddy told me that the more I expected, the more I would be disappointed. So as my mother calls out directions from the map in her hands and the streets become windier and closer to the city center, it takes all of my strength to dissolve my expectations. But I can’t help dreaming: What if Wells truly is what I imagine? How delightful!

“Park here. The cathedral is just down the street.” I lean against the window and feel the vibrations lessen as Daddy pulls alongside the curb and parks. Click click click. Our seat belts are off, and I fling open my door excitedly. And instantly, my expectations are shattered.

There are cars as far as I can see, parked on both sides of the street, making a rather tight aisle to pass between them. On the far side of the street, clusters of people are gathered around tables set up beneath tents. I hear modern pop music blasting from an outdoor sound system. So much for a simple, historic existence. But my excitement does not wither.

“Looks like a market over there,” Daddy observes, glancing toward the crowd. “Let’s go check it out.” I grab his arm for guidance and with Mama on my other side, we set out toward the market.

We are now engulfed in the crowd and I cling tighter to Daddy’s arm; crowds make me nervous. Slowly, we move to a table and peruse its contents.This first table is filled with wooden trinkets and I hesitantly reach my hands out to touch.

“Can my daughter touch this? She’s blind and it would mean a lot to her if she could.” My mother’s familiar request, though at the cost of a bit of my pride, has enough innocence and truth to turn the vendor’s favour on us.

The vendor in question, is a short, pudgy woman with round rosy cheeks beneath cheerful aqua eyes. Taking my hand, she places it on the top of a small, smooth box.

“This is cedar wood,” she explains, as she runs my hand across the surface of the lid. “It’s strong and durable wood which is why I use it. Have you ever seen before, dear?” At my nod, she continues. “I didn’t paint this box because I love the natural look of the wood. It’s light and very pretty. And here”—she moves my fingers to the front of the box to the latch—”is the latch that locks the box, and there’s a place for a key at the top.”

Taking the box in my hands, I stroke the sleek wood admiringly. “This is beautiful,” I say. Her smile is almost audible above the crowd. Shyly, I gesture to the price tag and look to Daddy for an answer. “It’s twenty,” he says under his breath. Translating pounds to dollars in my head, I come out at about thirty-eight. I sigh regretfully.

Setting the box down on the table, I reach across to the cheerful woman and shake her hand. “I love your work, it’s very beautiful. But I’m afraid I’ll have to pass this time. Thank you so much for showing me.” She squeezes my hand. Although I don’t know this woman at all, I feel inclined to give her a hug, but I restrain. Her kind and fearless personality touches me in a way that not many people can claim; friends who accept me for my blindness and don’t define me by it are wonderful, but a stranger who does the same only raises my faith in humanity and makes life all the more worthwhile.

From table to table we move, examining various scarves, soaps, bowls and other hand-made trinkets. Once we exhaust the outdoor market, we shift indoors to a room filled with clothing and echoes. We are not there more than ten minutes when I hear a clanging bell from outside.

“I bet that’s the town crier,” I joke. They don’t exist anymore, I think wistfully, though I wish they did.

“Do you want to go see?” my mother asks. We are all growing weary of the amplified sounds in the indoor market, and I am beginning to sport a headache. I nod.

Back in the street market, we follow a crowd moving toward the town square, and to my utter ecstasy, the town crier is there, ringing his bell and attracting quite a crowd of onlookers. I drag my parents to the front of the crowd.

“Wells is a beautiful city,” the town crier begins in a loud, dramatic voice. “Take in the breathtaking scenery, the market, and Wells Cathedral, built in 1175. Why not take a tour there or explore its beauty and historic stain glass images at your leisure?” With unmitigated delight, I realize that he is not only the town crier but also a tour guide! I am eighteen, but my childish excitement cannot be contained as I clap my hands and let out a high-pitched squeal.

“There’s actually a town crier! They have a town crier!” My shock and delight are repetitive, for as my parents and I walk down the street toward the entrance of the cathedral, it is all I am capable of saying in my amazement. As we draw closer, my former shrieks of delight change into quieted awe. Nothing makes one feel so small and insignificant than when faced with such immense beauty. I look up and take in its outward grandeur and wonder what greater beauty may lie inside.

What first greets my eyes is not what I expect. In the front entrance perched on the receptionist’s desk is a bony, black and grey cat. An identification tag hangs around his neck, and he sits stalk still next to the computer keyboard. As I approach, he scowls at me and flattens his ears. Despite his threatening demeanor, I laugh.

“This is Louis,” the middle-aged receptionist explains in a welcoming tone. “He kind of just lives here in the cathedral. You can pet him, but please don’t pick him up. He might claw a bit.” Smiling wide, I reach down and stroke Louis’s back. Just by one touch, I can see that Louis is an old cat, his bones sticking out at awkward angles all over his frail figure. His fur is a bit matted, but nonetheless, I fall in love. So it’s not just old cathedrals that have beauty, I think, old cats do too.

“Someone loves you, hey Louis?” The voice of the speaker I discover, is an elderly man with a thick British accent and spectacles to match. I nod happily and he moves beside me to scratch Louis’s head.

“Come on Rhi, we better get a move on into the rest of the cathedral,” Daddy says, and I know that I cannot stall. As I move to join my parents, the old man follows and shakes hands with my Daddy. “My name is Neil. I would love to show you and your daughter around the cathedral if you would like.”

“Oh, that is very generous of you. That would be wonderful.” The four of us set off down the main hall, and it is not long before Neil stops at a statue of the Virgin Mary. Taking my hand, he gently shows me the features of her face, veil and body, explaining how it was constructed and its significance to the cathedral.

I don’t say much as Neil explains, but I listen intently. I find it all fascinating and quite beyond me: As he takes my hands and shows me ancient statues, stain glass images, trunks and other relics of the Catholic faith, I feel as though I have travelled beyond anything of my own world and am in contact with things I am unworthy to touch. They are sacred, and I am not, but yet, I am with them, touching them, and experiencing them. And the experience is something I can hardly describe nor understand.

A good hour passes before Neil returns to the front desk and my parents and I exit the cathedral. To my disappointment, Louis is not at his post on the reception desk, but I’m told he is wandering about the cathedral. “It’s completely normal,” she assures me brightly, “he’s a cathedral cat.” I’m not quite sure what she means by a “cathedral cat” but I smile and wave farewell to Neil and the kind receptionist and wonder if Louis might be perched upon the Virgin’s shoulder or a thirteenth-century trunk.

I walk out of Wells Cathedral, down the street where the market is now closing down, back to our car and climb in. I am overcome with a sense of wonder; the woman selling the cedar boxes and kind old Neil in the cathedral both greeted me with kind and fearless smiles and took me in in ways many people are afraid to. What may have seemed like a mere moment to them became timeless to me, offering me more than trinkets or historical facts and stories—they gave me acceptance.

And as I lay back in the car and close my eyes, I think of Louis and his perpetual scowl, and smile. The spires fade from view, the crowd noise disappear and I fall into dreaming with the feeling that I have left home washing over me. But I know I am not alone as the car takes me farther and farther away from this delightfully unexpected city. For the most unexpected thing of all is still with me out of the corners of my eyes and at my fingertips: Louis, the cat in the cathedral.

THE HIGHS AND LOWS OF AIR TRAVEL

I am not a good traveller. As a kid, there was nothing more exciting than waking up at 3 AM, dragging my suitcase down the stairs (and usually over someone’s toe, oops), and heading off on some grand adventure. Whether it was a road trip across Canada or a flight that would transport us to Disneyland, I was eager for it all.

But upon returning from studying abroad after high school, my budding anxiety had already attached itself to many a victim, and flying was one of its first. I vividly recall walking to and from classes at university and as airplanes passed overhead, stopping to cover my ears until it faded into the distance. Many a friend held me in the middle of campus as this new fear gripped me tight. And it was then that I realized that if I was having this strong a reaction to the sound of airplanes, flying on them would be unbearable.

And as I’ve just recently returned from two plane trips, one trip to Michigan to take Cricket to his forever home and one to visit my family, I’ve been reflecting on the process of travelling as a blind woman. Seeing as I’m often asked about how it works, I thought I’d take a moment to share my reflections with you and maybe help to answer some of your questions.

So, how does it work practically?

When I travel independently by air, I make a note in my reservation stating that I am visually impaired and require assistance to board and deplane. Thus, when I arrive at the airport and check in, there’s a well established system that I’m immediately taken into:

  • A customer service agent guides me from check-in, through security and to my gate where they seat me and inform the airline agent that I need assistance on to the aircraft.
  • When pre-boarding is called, the airline agent assists me down the ramp and on to the airplane.
  • Here, the flight attendant guides me to my seat, helps me settle in, and often gives me a description of the plane, where the nearest exit is located and the safety protocols.
  • I sit back and attempt to bear the flight as best I can, often with headphones blasting tunes until the Ativan kicks in and I fall asleep.
  • Once landed, the flight attendant guides me to the ramp where I am met by another airline agent who guides me either to the gate for my connecting flight, or to arrivals.

Being passed from person to person is at times quite overwhelming and exhausting; I find myself on high alert, taking note of my surroundings, who’s assisting me and where my bags are at all times. It can be a convoluted process, but it does accomplish its goal: it gets me safely from point A to point B, and I’m just thankful that airlines have policies and systems in place to assist their disabled passengers.

But I’d be remiss not to address the issues inherent in this system. Let me take you back to 2016 and my most notable solo air adventure. You’ll see why.

For my reading break, I booked a week in California, soaking up the sun with a friend of mine from Bible college. To save myself money, I booked the most inconvenient trip—three flights spanning an entire day. Needless to say, when I landed in Sacramento, I was utterly spent.

The first two flights were blissfully uneventful. But before I could board my final flight from Denver to Sacramento, I had a four-hour layover, and for its entirety, I sat in a chair. Just, sat. When the airline agent came to assist me to my gate, I was stiff, cramped and relieved for the opportunity to stretch my legs.

Pre-boarding was just beginning as I arrived and I was passed off to the airline agent for my flight. From here, it was a short walk down the ramp and on to the aircraft, and as I’d walked on and off all my flights and through the airports, I expected to walk this also. But the agent had another idea.

Many blind travelers that I’ve spoken to have been offered a wheelchair as a means of getting from point A to point B. While I know some visually impaired individuals prefer this method—it can be less stressful, faster and easier to manage luggage—it’s never been a method I use or appreciate. I prefer to walk, and I said as much to the agent who had a wheelchair at the ready for me.

“Oh, no thanks,” I said.
“Honey,” she said, her tone not at all kind, “you need to sit in this wheelchair so we can get you on to the plane.” She proceeded to grab my arm and pull me down into the chair, knocking me off balance. I stood up and planted myself firmly in front of her.
“I would prefer to walk on to the plane, thanks.” I could almost see the glare I knew she was giving me.
“Honey.” Again, that tone. “You’re making a scene in front of all these people, and you’re holding up the line. Just sit in the chair.” Once more, she attempted to physically force my body down into the wheelchair, but I resisted. I was losing my cool quickly, but again, I said, “I don’t need this wheelchair. I prefer to walk, and if I could just take your arm for you to guide me, I’d appreciate it.”

She was right. It was a scene, and I knew my fellow passengers were watching. But I wasn’t making a scene. I was asserting my independence, advocating for my rights, and being denied.

It was then that an angel stepped forward from the crowd of onlookers and said to me, “I could guide you on to the plane. May I?” I have to admit that it was a fight to keep the triumphant smirk off my face as I took the woman’s elbow and walked down the ramp and onto the plane. As it turns out, this woman was returning home from visiting her aging mother who was visually impaired.

I was exhausted and fuming by the time I fell into the arms of my friend. And even now, five years later, I find myself reliving this experience and asking myself the same question:

Why are disabled people valued less than the systems in place to serve them?

During that trip to California, I was patronized, verbally dismissed, and physically coerced, the result of which was the unmistakable feeling that my life as a disabled person isn’t worth as much as an able-bodied person’s.

But Rhianna, isn’t that a bit exaggerated?

No. Not when I’ve lived two decades as a disabled woman and continue to hear and endure countless experiences like this, and worse. Being disabled has forced me to take a good, long look at the world I live in and see it for what it is. Too often, it’s an ablest, discriminatory place with people and systems that show an unwillingness to learn, change, and do better for their fellow people.

But people can’t do better unless they’re taught how.
I won’t claim to know how to accomplish this because it isn’t merely an attitudinal change but a systemic one and I’m only one voice out of a global community facing these challenges. But I’m doing what I can, sharing my perspective as someone who lives in this reality, and praying that it might spark one person to action.

So to the woman at the Denver airport, I say this:
I’m not mad that you offered me a wheelchair.
I’m not mad that you were following the directives of your company’s policy regarding passengers like me.
I’m not mad that you assumed I needed the help. After all, that’s what you’re lead to believe by the world around you.
But I am mad that you didn’t value me enough to listen, and trust that I know what’s best for me. I’m hurt that you didn’t respect my body enough to treat it with care and consent. I’m disappointed that it was a fellow passenger who stepped into help while your coworkers stood by in silence. I’m angry that in a society that prides itself on equality for all, I was treated like anything but an equal.
I did not feel like a person in that moment, but rather a task on your to-do list.

And now I ask the all-important question:
Now that you know how, will you work to make a change?